Our staff all live within the local community and are aware of its traditions and local customs. They have well established relationships with local clergy, doctors, solicitors, local authorities, traders and bereavement groups; people we can call on to help you through your time of bereavement.
Caring and professional staff
Our staff are all professionally trained to the highest standards – with on-going training and assessment a priority, ensuring that every member of staff can help you with expert advice and sensitivity. Our guiding principle is caring for others. We take care of the deceased but, equally important, we take care of the deceased’s relatives and friends. We guarantee that all funeral arrangements are carried out to your exact requirements. We are available 24 hours per day and will explain clearly all that is required when arranging a funeral with the ultimate aim of relieving as much of the burden as possible.
Peace of mind when you need it most
As a member of the National Association of Funeral Directors we endeavour to uphold the Code of Practice which sets out in detail the highest level of service you can expect. However, in the unlikely event that you are dissatisfied with any part of our service we would ask you to immediately speak to our staff regarding your concern.
We are proud of the service we offer. Our long tradition of caring concern and professional advice clearly illustrates our desire to provide genuine understanding of our clients and their needs at a time when they need it most.
Arranging the funeral
Many families leave the arrangements to the head of the family, e.g.wife, husband, mother, father, son or daughter, as many personal details of the deceased are required.
We require that the person with whom we are dealing with is authorised to give instructions. However, it is not always possible that a close member of the family is available and instructions may be given by a more distant relative or, in some cases, a neighbour or friend.
We require details of the deceased such as their full name and address, age, religion, place of death, doctor’s name, if a death certificate has been issued and whether the funeral will be burial or cremation? If burial,which cemetery. Is there an existing grave and who is the owner? If cremation, which crematorium and what are the instructions regarding the ashes?
We also require information regarding clergy, the type of service, hymns, where you wish to meet, cars, flowers, newspaper notices, catering, etc. Help and suggestions on these subjects will be given by our staff, so there is no need to worry.
Finally a decision is required regarding the style of the coffin. A member of staff will be pleased to show you the choice of coffins available.We can provide any type you wish.
Once the funeral details are arranged, we will give you a written estimate of the cost. We believe that you should know all the costs of the arrangements made so that you may make any changes you deem necessary.
Top quality limousines (Daimler and Jaguar) are available.
We welcome your enquiries by email , especially if you wish to contact our funeral manager directly with regard to a sensitive matter, so please email us at …..
YOU SHOULD BE AWARE THIS IS AN ESTIMATE COST NOT AN INVOICE
TERMS AND CONDITIONS APPLY